SHIPPING YOUR ORDER
As soon as we have received your order, we will process it as quickly as possible. We ship from Monday to Friday. All orders that arrive before 12 noon on weekdays are shipped the same day. If your order is placed after 12pm, it will be dispatched the following working day.
In addition to the order confirmation, we will inform you in a separate e-mail when the package leaves our central warehouse in Neukirch (DE). From this point on, shipping via our service provider GLS takes 1 to 6 working days.
The shipping costs may vary depending on the country of destination. The shipping costs will be displayed in your shopping cart and will be charged directly at the time of payment. We deliver our products to the following countries:
| Country | Shipping costs | Free shipping threshold |
|---|---|---|
| Germany | 2,90 € | 50 € |
| Austria | 4,90 € | 50 € |
| France (mainland), Italy, Spain (mainland), Netherlands, Belgium, Luxembourg, Poland, Czech Republic | 4,90 € | 100 € |
| Portugal, Slovakia, Slovenia, Ireland, Greece, Sweden, Estonia, Latvia, Lithuania, Finland | 9,90 € | 100 € |
Crashpads are shipped as bulky goods. The shipping costs are:
- €25 to Germany, Austria, Belgium, Luxembourg, the Netherlands, France and Italy
- €50 to Spain, Portugal, Greece, Latvia, Lithuania, Slovakia, Ireland, Slovenia, Estonia and Finland
Unfortunately, we cannot supply the following EU areas:
- Helgoland and Büssingen
- Balearic Islands
- Canary Islands
- Overseas departments of France (La Reunion, Guadeloupe, Martinique, Mayonette, French Guiana)
- Customs exclusion areas Kleinwalsertal and municipality of Jungholz
- Malta
- Cyprus
- Customs exclusion zones Livigno and San Marino